Shipping policy
At The Silver Moccasin, we’re proud to share Indigenous-made products with customers around the world.
Processing & Shipping
Orders are processed and shipped within 3–5 business days of purchase.
Business days are Monday through Friday, excluding holidays. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Worldwide Shipping - We ship worldwide.
Shipping rates and delivery times are calculated at checkout based on your location, package size, and selected shipping method.
Please note that international orders may be subject to customs fees, duties, taxes, or other charges imposed by the destination country. These costs are the responsibility of the customer and are not included in the purchase price or shipping fee.
Delivery Delays
While we do our best to ensure your order ships promptly, delivery times may vary due to postal services, weather, customs processing, or other circumstances beyond our control. If your order appears to be delayed or you have concerns about your shipment, please contact us and we’ll be happy to assist.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. The Silver Moccasin is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address.
Thank you for supporting The Silver Moccasin and the Indigenous artists and makers we work with.